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Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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What isn't working?
Please let us know what issue you are experiencing with Optimum:
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In the last three months, how would you rate Optimum?
1.98 out of 5 20,015 ratings
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Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
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Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
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| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
- PamAnn (@PamelaAPraesel) reported fromBryan, Texas
@OptimumHelp wifi is down in Bryan Tx. Is anyone working on it?
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Comiccollector21 (@ComicCollector2) reported
Once again lied to by @optimum I will be releasing my msgs with their customer service to show how little they care and how little has been done.
- Void 2 (@Void_2TBBF) reported
@OptimumHelp @llPineapple00ll Nah this company doesn't need help at all. They have hours and hours to fix it and nope their lazy pig of fixing it.
- Daisy Queen (@oopsiemfndaisy) reported
@optimum @OptimumHelp I am a customer who was misled by a salesperson upon signing up for services. I’ve contact support, been contacted in regards to the escalation & still was not assisted. Looking to speak with corporate before considering legal action.
- Naomi Ramble (@audaciTAY) reported
@OptimumHelp please explain to me why EVERY SINGLE DAY at 4pm est my service goes to ****?! I’m switching to Verizon in January.
- churchill (@ENOUGHBS102) reported
@OptimumHelp How is it possible you made suddenlink customer service look good? Why is your customer service so bad? It like pulling nails every time I have to call you and nothing gets resolved.
- Caroline (@Caroline000761) reported
@optimum I need your help
- churchill (@ENOUGHBS102) reported
@optimum How is 10am to 8pm a acceptable service appointment time frame. I’m supposed to give up my whole day waiting for a technician to come do a job.
- Comiccollector21 (@ComicCollector2) reported
@NarlotteChester @optimum They are full of crap. Say they will move the world because customers matter then crap on us and our service.
- remotehey (@remotehey) reported
@DakkaKnight @optimum Thats horrible to hear…
- Daniel Crivelari (@dancriv) reported
@optimum you have the worst service in TX. Being charged for mobile when I never asked for it. customer support is always offline asking to call later. #optimum #dontuseit
